Privacy Policy

1. Introduction

Ploras Poon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or use our car rental services in Singapore.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

We may collect information about you in various ways:

• Personal Data: Includes name, email address, telephone number, postal address, driver's license information, payment details, and other information you provide when reserving a vehicle, creating an account, or contacting us.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Includes information about how you use our website, products, and services.
• Vehicle Data: Information about the location, condition, and operation of vehicles you rent from us, which may be collected through GPS or other telematics systems in our vehicles.

3. How We Use Your Information

We may use the information we collect about you for various purposes:

• To provide and maintain our services
• To process and complete your rental transactions
• To verify your identity and eligibility to rent vehicles
• To communicate with you about your rental, our services, and promotional offers
• To respond to your inquiries and provide customer support
• To improve our website and services
• To detect, prevent, and address technical issues or fraudulent activities
• To comply with legal obligations

4. Disclosure of Your Information

We may share your information with:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• Legal Requirements: We may disclose your information where required by law or if we believe that such action is necessary to comply with legal obligations or protect and defend our rights or property.

5. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to rectify inaccurate personal data
• The right to request the deletion of your personal data
• The right to restrict the processing of your personal data
• The right to data portability
• The right to object to the processing of your personal data

To exercise these rights, please contact us using the details provided at the end of this Privacy Policy.

6. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

For more information about our use of cookies, please see our Cookie Policy.

8. Children's Privacy

Our services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +65 6123 4567
• By mail: 123 Orchard Road, #08-01, Singapore 238865